Terms of Service

Last Updated: [8 Nov 2024]

1. Definitions

"Service" refers to Vitall.ai, including all its features, functionalities, and user interfaces.

"User" refers to any individual or entity that accesses or uses the Service.

"Content" refers to any information, data, text, or materials submitted to or processed by the Service.

2. Acceptance of Terms

By accessing or using Vitall.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. These Terms constitute a legally binding agreement between you and Vitall.ai.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

3. Service Description

Vitall.ai provides automated analysis tools for:

  • Blood test report interpretation
  • Ingredient safety assessment
  • Meal nutrition analysis

Medical Disclaimer:

The Service is intended for informational purposes only and should not be considered medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers regarding any medical conditions or decisions.

4. User Accounts and Security

4.1 Account Creation

  • You must provide accurate, current, and complete information during registration
  • You must be at least 18 years old to create an account
  • Each user is limited to one account unless explicitly authorized otherwise

4.2 Account Security

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must immediately notify us of any unauthorized access or security breaches
  • You are responsible for all activities that occur under your account

5. Data Privacy and Security

5.1 Data Storage

  • User registration information is stored and managed by Firebase in accordance with their security protocols
  • We implement industry-standard security measures to protect your data
  • We do not sell or rent your personal information to third parties

5.2 Data Processing

  • We process your data in accordance with our Privacy Policy
  • You retain all rights to your submitted data
  • We may anonymize and aggregate data for service improvement and analysis

6. Service Limitations and Disclaimers

6.1 Service Availability

  • We strive to maintain service availability but do not guarantee uninterrupted access
  • We reserve the right to modify or discontinue features without prior notice
  • Scheduled maintenance will be announced when possible

6.2 Disclaimers

  • THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
  • We do not guarantee the accuracy of analysis results
  • Users should independently verify any critical information

7. Intellectual Property Rights

7.1 Our Rights

  • All Service content and features are protected by intellectual property laws
  • Our trademarks and branding may not be used without explicit permission

7.2 User Content

  • You retain rights to content you submit to the Service
  • You grant us a license to use submitted content for service operation

8. Termination

We reserve the right to:

  • Suspend or terminate accounts that violate these Terms
  • Discontinue the Service with reasonable notice
  • Retain or delete your data in accordance with our Privacy Policy

9. Dispute Resolution

Any disputes arising from these Terms will be governed by the laws of [Your Jurisdiction]. Before pursuing legal action, users agree to attempt resolution through good-faith negotiation.

10. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Email: support@vitall.ai

Response Time: We strive to respond to all inquiries within 48 business hours.